Frequently asked questions

Answers to the most common questions about tire selection, orders, delivery and warranty.

How do I find the right tire size?

Check the sticker inside the fuel cap or your vehicle's owner's manual. You can also use Tire Search to quickly find matching sizes by make and model.

What is the difference between summer and winter tires?

Winter tires deliver better grip in low temperatures and snow, while summer tires perform best on dry, warm asphalt. All-season tires are a compromise that works reasonably well year-round in the Azerbaijani climate.

Do tires come mounted?

MyTyres.az delivers tires in their original packaging by default. In Baku you can add a discounted mounting service at one of our partner workshops — pick it during checkout.

How long does delivery take?

24 hours in Baku, 2–4 business days in other regions. See Delivery for details.

Is payment secure?

Yes. All online payments are protected by 3D-Secure and your card data is never stored on our servers.

Can I return a tire?

You can return an unused tire within 14 days of purchase. Conditions — see Returns policy.

How long is the warranty?

5 years from the date of manufacture or 80% remaining tread. See the Warranty page for the full scope.

How do I order as a business?

Create a business profile at registration or request a VÖEN invoice via our Contact form. A sales manager will reach out within 1 business day.